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My Journey with Kaan Pete Roi

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I started my journey as a helpline volunteer with Kaan Pete Roi (KPR) in 2014. The first day is still vivid in my memory–it was the Pahela Boishakh of that year. All these years later, KPR continues to be a sacred place for me. A place   I can drop by anytime I need a break from the hectic schedule of life, knowing that no one will judge me or question my sudden visit. It is a safe space where all the volunteers accept you wholeheartedly. My first voluntary experience was with KPR. We had to handle helpline calls with absolute confidentiality. KPR’s protocol requires us to treat the privacy and confidentiality of the callers as our first priority. This experience taught me a lot about professionalism.   My time at KPR also enabled me to network with professionals as well as getting to know individuals from diverse backgrounds. I handled many phone calls at KPR, some of which were from people in acute risk of suicide. After the completion of  two years as a volunteer, KPR managem